1. You have the right within 14 days to return part or all of your order.
  2. Only products with no signs of use can be returned.
  3. Our packages are specially sealed
  4. .
  5. Opening the package unseals it.
  6. Such returns will not be accepted.
  7. In accordance with Polish law, the cost of returning the products is borne by the customer.
  8. If the returned products bear traces of use, are damaged or have been damaged, the amount of the return may be reduced
  9. .
  10. We will inform you about this by e-mail.
  11. The buyer is responsible for the reduction in the product's value
  12. .
  13. To return a
  14. product
  15. you must attach a cancellation
  16. form
  17. to
  18. each shipment.
  19. Please address returns to the following address:
    SmartBest.pl, Dworcowa Street 28/22, 14-400 Pasłęk
  20. Remember to secure the shipment well .
  21. In case we receive a damaged product, the amount of the refund may be reduced.
  22. The refund will be made to the account from which the order was paid
  23. .

INPOST fast returns

Return of products purchased directly from the store www.smartbest.pl can be done easily through the INPOST parcel network. To do so, you need to:

  1. Pay for the return shipment on the page: Inpost parcel fee.
  2. Fill out the form at www.szybkiezwroty.pl/pl/smartbest
  3. Wait for our approval.
  4. Send the parcel at the par cel machine.
  5. The label is not required.

Products purchased on other sales platforms i.e. Allegro.pl, Erli.pl, Empik.com, etc. can be made through these platforms.