This privacy policy describes how we process information about you, including personal data and cookies.

  1. General information

    This policy applies to the Website, operating under the url: www.smartbest.pl
    The Operator of the Website and the Administrator of personal data is: SmartBest Sp. z o.o., Dworcowa St. 28/22, 14-400 Pasłęk NIP: 5783158641
    Operator's e-mail contact address: sklep@smartbest.pl
    The Operator is the Administrator of your personal data with regard to the data provided voluntarily on the Website.
    The Website uses your personal data for the following purposes:
    Maintenance of the newsletter
    Handling of inquiries via the form
    Preparation, packaging, shipment of goods
    Invoices
    Presentation of an offer or information
    The Website performs the functions of obtaining information on users and their behavior in the following manner:
    Through voluntarily entered data in the forms, which are entered into the Operator's systems.
    By storing cookies (so-called "cookies") in the end devices.

  2. Selected methods of data protection used by the Operator

    Sites for logging in and entering personal data are protected in the transmission layer (SSL certificate)
  3. .
  4. This ensures that the personal and login data entered on the site are encrypted on the user's computer and can only be read on the target server.

    Personal data stored in the database are encrypted in such a way that only those holding the Operator's key can read them. This protects the data in case the database is stolen from the server.

    User passwords are stored in hashed form. The hashing function works one-way - it is not possible to reverse its operation, which is now the modern standard for storing user passwords.

    The Operator periodically changes its administrative passwords.

    In order to protect data, the Operator regularly makes security copies.

    An important element of data protection is the regular updating of all software used by the Operator to process personal data, which in particular means regular updates of software components.

  5. Hosting

    The Website is hosted (technically maintained) on the operator's server: linuxpl.com

    Registration data of the hosting company: H88 S.A. located in Poznań, Franklin Roosevelt 22, 60-829 Poznań, registered in the National Court Register by the District Court Poznań - Nowe Miasto and Wilda in Poznań, VIII Economic Department of the National Court Register under the KRS number 0000612359, REGON 364261632, NIP 7822622168, share capital 210,000.00 PLN fully paid up.

    At https://linuxpl.com you can learn more about hosting and check the privacy policy of the hosting company.

    The hosting company:
    applies measures to protect against data loss (e.g. disk arrays, regular backups),

    applies adequate measures to protect processing sites in case of fire (e.g. special firefighting systems),

    applies adequate measures to protect processing systems in case of sudden power failure (e.g. dual power paths, gensets, UPS voltage backup systems),

    applies measures to physically protect access to data processing sites (e.g., access control, monitoring),

    applies measures to ensure adequate environmental conditions for servers as elements of the data processing system (e.g., control of environmental conditions, specialized air conditioning systems),

    applies organizational solutions to ensure the highest possible degree of protection and confidentiality (training, internal regulations, password policies, etc.),

    has appointed a Data Protection Supervisor.

    The hosting company keeps logs at the server level to ensure technical reliability. The records may include:

    resources specified with a URL identifier (addresses of requested resources - pages, files),

    the time of arrival of a request,
    the time of sending a response,
    the name of the client station - identification carried out by the HTTP protocol,
    information about errors that occurred during the execution of HTTP transactions,
    URL address of the page previously visited by the user (referer link) - in case the user accessed the Website via a link,
    information about the user's browser,
    information about the IP address,
    diagnostic information related to the process of self-ordering of services via registers on the website,
    information related to the handling of e-mails addressed to the Operator and sent by the Operator.

  6. Your rights and additional information about the use of your data

    In certain situations, the Administrator has the right to transfer your personal data to other recipients, if this is necessary for the performance of the agreement concluded with you or for the fulfillment of obligations incumbent on the Administrator. This applies to such groups of recipients:

    hosting company on the basis of entrustment
    couriers
    postal operators
    insurers
    payment operators
    authorized employees and associates who use the data to fulfill the purpose of the website
    companies, providing marketing services to the Administrator

    your personal data processed by the Administrator no longer than it is necessary to perform the related activities specified by separate regulations (e.g. on accounting). With regard to marketing data, your data will not be processed for longer than 3 years.
    You have the right to request from the Administrator:
    access to personal data concerning you,
    rectification,
    deletion,
    restriction of processing,
    and data portability.

    You have the right to object to the processing indicated in point 3.3 c) against the processing of personal data for the purpose of carrying out the legitimate interests pursued by the Controller, including profiling, whereby the right to object will not be exercised if there are valid legitimate grounds for processing overriding your interests, rights and freedoms, in particular the establishment, assertion or defense of claims.

    You have the right to complain about the Administrator's actions to the President of the Office for Personal Data Protection, 2 Stawki Street, 00-193 Warsaw, Poland.

    Provision of personal data is voluntary, but necessary to operate the Service.

    Automated decision-making, including profiling for the purpose of providing services under the concluded agreement and for the purpose of direct marketing by the Administrator, may be performed in relation to you.

    Personal data is not transferred from third countries within the meaning of data protection regulations.
  7. This means that we do not send them outside the European Union.

  8. Information in forms

    The Service collects information voluntarily provided by the user, including personal data, if provided.

    The Service may record information about the parameters of the connection (time stamp, IP address).

    The Service, in some cases, may record information to facilitate the association of data in the form with the e-mail address of the user filling out the form. In such a case, the e-mail address of the user appears inside the url of the page containing the form.

    The data provided in the form is processed for the purpose resulting from the function of the specific form, e.g. to perform the process of service request or business contact, registration of services, etc.
  9. Each time the context and description of the form clearly informs what it is used for.

  10. Administrator's logs

    Information of users' behavior on the site may be subject to logging
  11. .
  12. This data is used to administer the website.

  13. Relevant marketing techniques

    The operator uses statistical analysis of website traffic, through Google Analytics (Google Inc., based in the USA)
  14. .
  15. The operator does not transmit personal data to the operator of this service, only anonymized information. The service is based on the use of cookies on the user's terminal device. With regard to the information on user preferences collected by the Google advertising network, the user can view and edit the information resulting from cookies using the following tool: https://www.google.com/ads/preferences/

    The Operator uses remarketing techniques to match advertising messages with the user's behavior on the site, which may give the illusion that the user's personal data is being used to track the user, but in practice no personal data is transferred from the Operator to the advertising operators. A technological prerequisite for such activities is that cookies are enabled.

    Operator uses the Facebook pixel. This technology causes Facebook (Facebook Inc. based in the USA) to know that a person registered with it is using the Service. In this case, it relies on data in relation to which it is itself an administrator; the Operator does not transfer any additional personal data from itself to Facebook.
  16. The service is based on the use of cookies on the user's terminal device.

  17. Information about cookies

    The service uses cookies.

    Cookies (so-called "cookies") are computer data, in particular text files, which are stored on the terminal device of the Service User and are intended for use on the Website. Cookies usually contain the name of the website they come from, the time they are stored on the terminal equipment and a unique number.

    The entity placing cookies on the terminal equipment of a Service User and accessing them is the Service operator.

    Cookies are used for the following purposes:

    to maintain the session of the Website user (after logging in), so that the user does not have to re-enter his/her login and password on each sub-page of the Website;
    for the purposes specified above under "Important marketing techniques";

    The Website uses two main types of cookies: "session" (session cookies) and "permanent" (persistent cookies). "Session" cookies are temporary files that are stored on the User's terminal device until the User logs out, leaves the website or shuts down the software (web browser). "Permanent" cookies are stored on the User's end device for the time specified in the parameters of the cookies or until they are deleted by the User.

    Web browsing software (Internet browser) usually allows the storage of cookies on the User's end device by default. Users of the Website may change their settings in this regard. The web browser makes it possible to delete cookies. It is also possible to automatically block cookies. Detailed information on this subject is contained in the help or documentation of your Internet browser.

    Restrictions on the use of cookies may affect some of the functionality available on the Website.

    Cookies placed on the Website User's terminal device may also be used by entities cooperating with the Website Operator, in particular this concerns companies:
  18. Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

  19. Managing cookies - how to give and withdraw consent in practice?

    If you do not want to receive cookies, you can change your browser settings. We stipulate that disabling cookies necessary for authentication processes, security, maintenance of user preferences may hinder, and in extreme cases may make it impossible to use the websites.